Due to the ongoing COVID-19 situation, our repair services are not fully operational, so we kindly ask you to wait until our repair centre is up-and-running again to send your items to us for repairing. We will repair your item(s) as soon as possible, and we would be grateful if you email us first and let us know what the issue is in detail and include any photographs that can help us. For any queries regarding our repairs and warranty, please do not hesitate to contact our customer service team here.
爱游戏电子|爱游戏注册|爱游戏棋牌2U warranty covers your whole purchase for 31 days from the date you placed your order. 爱游戏电子|爱游戏注册|爱游戏棋牌2U offers a Return & Refunds policy in accordance with regulations.
爱游戏电子|爱游戏注册|爱游戏棋牌2U provides a 1 year limited movement warranty. Any watches qualifying for the 爱游戏电子|爱游戏注册|爱游戏棋牌2U warranty will have this information displayed within the product specifications. After this time the warranty will be upheld by each individual manufacturer.
爱游戏电子|爱游戏注册|爱游戏棋牌2U are official stockists of all our brands. Each brand that 爱游戏电子|爱游戏注册|爱游戏棋牌2U stocks has a different manufacturer. Each manufacturer has their own warranty time period which is specified in the product information section of our website.
If an item develops a fault during the period within the manufacturer’s warranty we advise you to deal directly with the manufacturer to remedy any issues as returning via us can delay a repair or replacement by 4-6 weeks.
Please note: Stones/crystals, bracelets, batteries, lenses, and straps are not usually covered under the manufacturer's warranty.
Please note that as we are based within the European Union any warranty issues that arise from customers outside the European Union may require the customer to deal with a Manufacturer’s office within the European Union depending on certain brands. Any additional costs for the inbound and outbound shipping of the goods are the customers responsibility and we will only cover costs within the United Kingdom.
For a selection of brands and items, 爱游戏电子|爱游戏注册|爱游戏棋牌2U provides a 1 year limited movement warranty. Any watches qualifying for the 爱游戏电子|爱游戏注册|爱游戏棋牌2U warranty will have this information displayed within the product specifications under the image of the watch.
Please note that the 爱游戏电子|爱游戏注册|爱游戏棋牌2U warranty covers the watch movement and it does not cover any other part of the watch for example straps/bracelets, clasps, glass, batteries or water resistance. Wear and tear is not covered by the 爱游戏电子|爱游戏注册|爱游戏棋牌2U warranty.
All the manufacturers we deal with recognise your 爱游戏电子|爱游戏注册|爱游戏棋牌2U invoice as proof your warranty is valid.
Please note we do not usually stamp warranty cards - your 爱游戏电子|爱游戏注册|爱游戏棋牌2U invoice acts as your proof of purchase. You may request a copy of your invoice to be resent to you at any time.
To request a copy of your invoice please email our dedicated customer service here. Please remember to include your order number.
The warranty offered by 爱游戏电子|爱游戏注册|爱游戏棋牌2U and our manufacturers does not cover you:
Each watch and smartwatch will come with a manufacturer warranty. The manufacturers' warranty covers your watch movement and we encourage you to contact the manufacturer directly should a fault develop. If you return your watch through 爱游戏电子|爱游戏注册|爱游戏棋牌2U you could be delayed 4-6 weeks. Contact details are usually printed in the documentation that comes with your watch.
In general, manufacturers' warranties cover the watch movement only, for the warranty period, from the date of purchase. Stones/crystals, bracelets, batteries, lenses and straps are not usually covered under the manufacturer's warranty.
We encourage you to read the manufacturer's warranty booklet which arrives with your watch for full details. Your warranty booklet usually contains advice on how best to look after your watch to ensure it keeps accurate time, and stays in good condition. Failure to read and adhere to the advice in the warranty booklet can invalidate your warranty.
Each item of jewellery sold by 爱游戏电子|爱游戏注册|爱游戏棋牌2U comes with a manufacturer warranty. The manufacturer's warranty covers your jewellery item against material and manufacturer defects that exist at the time of delivery.
Please read the enclosed warranty booklet on arrival, it usually contains the manufacturers' warranty contact details should you need them.
Please note as per our Returns & Refund Policy, earrings cannot be returned unless they arrive faulty, due to hygiene reasons.